About this Privacy Policy
This Privacy Policy explains to our visitors and users all the ways and means by which we protect and process the data collected on our platform.
We take the protection of the data collected and stored seriously. In this document we explain in detail how and why we collect this data, and how you can request the removal, modification or deletion of your data from our servers.
If you have any questions, you can contact our team directly through the contact tab or by email at the end of this policy.
About the Origin of Personal Data
Our website may collect personal data for different purposes and, to collect this data, we use the following technologies:
- Website: within our website you can fill out forms, send comments, contact our team or register on our platform and all data will be saved in these processes for later service.
- Messages and communications: when communicating with our team, whether via WhatsApp, SMS, email or any other channel, some data may be saved for future review and to simplify communication with our customers and users.
IMPORTANT: the submission of data to lab212 by the user is an act of free and unequivocal expression of will, through which the user expressly consents to the processing of such data and understands that the lack of any of the requested data may affect the quality of the services provided by lab212.
How, why and what data we collect
We are committed to collecting only the personal data necessary for each form of contact and we emphasize that the information provided in the registration must be accurate and truthful, with the user being responsible for the veracity, accuracy and authenticity of all data provided.
The Platform and the services offered by lab212 and its partners are dynamic and may collect other non-personal data and information, which are essential for delivering the best service and for maintaining the proper functioning of the website.
Below is a summary of the purposes and types of data collected:
Website navigation: when browsing our website, we automatically collect anonymous data, such as IP address, browser type, pages accessed and time spent on each page.
Contact information: when contacting us, whether by email, phone or chat, we collect contact information, such as name, email, phone number and the message sent.
Service Usage Information: When you use our Services, we collect information about your activities, such as surveys you complete, videos you watch, pages you visit, and comments, suggestions, questions, answers, information, text, files, graphics, videos, or other materials. We collect information that you submit to us.
About the use of Cookies
We use cookies on our website to improve your browsing experience. A cookie is a small text file that is stored in your browser when you visit a website.
Cookies allow us to recognize your browser and provide a better browsing experience. In addition, cookies help us understand which sections of the website are most interesting and which content can be recommended.
For more details, see our Cookie Policy.
Who we share the collected data with
Service Providers: We share the data we collect with our service providers for marketing and analytics, payments, email delivery, and recruiting. These service providers may only use your personal data to perform these services for us and as instructed by us.
Affiliates and Subsidiaries: We may share personal data with our affiliates and subsidiaries, however, such sharing will be in accordance with the terms set out in this policy.
Government Authorities and Other Parties: We may occasionally be required by law to release or disclose the data we collect to government authorities or other parties as required by law. Or for other reasons, such as:
(i) Comply with a legal obligation
(ii) Protect the rights, property or security of the Site
(iii) Prevent actual or potential harm to property or the safety of people
About User Rights in Relation to Collected Data
This text aims to clarify our readers and visitors about their rights regarding personal data.
According to the General Personal Data Protection Law (LGPD), every person has the right to information, transparency, freedom and autonomy in decision-making.
We clarify that the data collected is treated confidentially and that we take all necessary security measures to guarantee the protection of the data we collect.
The user has the right to access, correction, deletion and portability. They also have the right to refuse to have their data used for marketing purposes or to receive commercial communications.
If you have any questions about the data provided or to exercise your rights, please contact us through the channels provided at the end of this Policy.
About the security we apply in the processing of collected data
Security is one of the fundamental pillars of our privacy policy.
All personal data provided through the website will be treated with complete confidentiality and security, in accordance with applicable legal standards.
To ensure the protection of the data collected, the website uses several security measures, such as:
- SSL (Secure Socket Layer) encryption
- Firewall
- Frequent maintenance and updates
- Using secure passwords
- Periodic verification of systems security
All personal information is stored on secure servers, protected against unauthorized access and using up-to-date security systems.
If you have any questions or concerns regarding the security of your personal data, please contact us.
Questions, requests for modification, removal or change
If you wish to make any changes, removals or modifications, please contact us and we will do our best to accommodate your request.
Data Controller: Technology Team
E-mail: tecnologia@lab212.com.br
User Consent
By accessing our website, the user agrees to all the information contained in our Privacy Policy, and freely and voluntarily allows their data to be processed by our team, respecting the principles of purpose, necessity and adequacy.
Policy last updated on 02/06/2025.
